Privacy Policy
Effective August 12, 2026 — how Heating & Cooling Two, Inc. collects and uses the information you share with us.
Family-owned since 1980
Three generations of Twin Cities neighbors keeping homes and businesses comfortable.
NATE-certified technicians
Factory-trained, background-checked techs who explain the work before they start.
Bryant Factory Authorized Dealer
Top-tier equipment, factory warranties and rebates you can only get from an authorized dealer.
Heating & Cooling Two, Inc. ("we," "us," "our") respects your privacy. This policy explains what information we collect through this website (the "Site") and how we use it.
1. Information We Collect
When you submit a form on this Site — including our Service Request form, Free Replacement Estimate form, or any other contact form — we collect the information you provide, which may include your name, street address, city, zip code, email address, phone number, details about the service or equipment issue you describe, and how you heard about us.
We do not require you to create an account, and we do not collect payment information through this Site. We may also automatically collect limited technical information (browser type, device type, pages viewed) through standard analytics tools if and when such tools are installed on the Site.
2. How We Use Your Information
We use the information you submit to respond to your service or estimate request, contact you by phone, text, or email about your inquiry, schedule appointments and provide service, improve our website and services, and send you information about offers, rebates, or maintenance reminders.
3. How We Share Your Information
We do not sell your personal information. We may share information with service providers who help us operate our business (email delivery, scheduling/CRM software, phone or text communication providers), financing partners if you request financing information, and government authorities if required by law.
4. Cookies and Analytics
If analytics tools are installed on this Site, they may use cookies or similar technologies to understand how visitors use the Site. You can control cookies through your browser settings.
SMS / Text Messaging
You can separately opt in to two kinds of text messages from Heating & Cooling Two, Inc., each with its own checkbox on our forms: (1) service/transactional texts about your service request, appointment confirmations and reminders, and technician updates; and (2) marketing texts, including seasonal maintenance reminders, special offers, and promotions. Opting in to one does not opt you in to the other. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.
5. Data Retention
We retain the information you submit for as long as needed to respond to your request, provide service, and comply with our legal and business record-keeping obligations.
6. Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
7. Security
We use reasonable measures to protect the information you provide, but no method of transmission or storage is completely secure.
8. Changes to This Policy
We may update this policy from time to time. The effective date above reflects the most recent revision.
9. Contact Us
Heating & Cooling Two, Inc.
18550 County Road 81, Maple Grove, MN 55369
(763) 428-3677